Back to job search
Marine Resources are proud to be supporting their long-standing client in their search for a Senior Aftersales Technician to join their growing team. The role will involve international travel, providing aftersales care for beautifully customised motor yachts up to 40m.
Providing technical assistance while maintaining a relationship with clients and representatives is a core part of this role where you will blend engineering skillset with customer service and marine knowledge.
If you are a from the leisure marine industry with hands on practical experience, this a fantastic opportunity for you to work on a range of yachts and get out on the water regularly.
You will be an integral part of the process of getting vessels into the hands of clients!
This role is a fantastic opportunity to:
Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Senior After Sales Technician
Location | Southampton |
Salary | DOE |
Job type | Permanent |
Discipline | Design, Engineering & Technical, Boat Building |
Reference | J9388 |
Providing technical assistance while maintaining a relationship with clients and representatives is a core part of this role where you will blend engineering skillset with customer service and marine knowledge.
If you are a from the leisure marine industry with hands on practical experience, this a fantastic opportunity for you to work on a range of yachts and get out on the water regularly.
You will be an integral part of the process of getting vessels into the hands of clients!
This role is a fantastic opportunity to:
- Get tangible results from your work.
- Work with your hands outside of a production environment.
- Have the satisfaction to see your work appreciated by satisfied customers during handover.
- Rare chance to blend practical work and getting on the water.
- To fault find and satisfactorily resolve all warranty issues for the yacht ranges, working closely with the Aftersales Manger and other stakeholders.
- Provide guidance for technical and operational queries, maintaining a positive customer relationship in all communication.
- Travel within the UK and Overseas, sometimes at short notice, providing the highest level of technical support to owners and captains and coordinating local contractors where necessary.
- Providing an emergency out of hours telephone service when required.
- Preparing detailed service reports including photographic documentation when required.
- Work closely with the appointed Surveyor and Aftersales Manager to ensure any points raise during the Build Survey are resolved prior to handover.
- Attending all factory Captain and Crew training courses in Italy, being present during the final stages of factory commissioning and sea trials so familiar with every boat.
- Accompany the Sales and Aftersales Managers during the Handover process when required, ensuring the highest level of customer service in accordance with the company’s guidelines.
- To set the highest standards with regards to work ethics, quality of the finished boat and interpersonal skills with colleagues and clients alike.
- Recent and relevant working knowledge within the leisure marine industry – this is a prerequisite of the role
- Excellent communication and interpersonal skills.
- Ability to use own initiative as well as work as part of a team.
- Current holder of a UK driver’s license.
- RYA qualifications an advantage.
- Overnight Allowance and pay
- Company Pension
- Death in Service Benefit
- Company bonus scheme
Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Latest Jobs
- Marketing Executive
-
Hampshire | £30000 - £35000 per annum
Are you ready to dive into a dynamic role in th...
- Senior Project Manager
-
Fareham | Competitive
We're seeking an adept Senior Project Manager t...
- Marine Engineer
-
Hampshire | £35000 - £40000 per annum, Benefits: Company van and Fuel card
Marine Resources are currently recruiting for a...