Customer service advisor - Eastbourne

Location Eastbourne
Salary £23000 - £25000 per annum
Job type Permanent
Discipline Administration, Ports & Marinas
Reference J9636
  • Customer Service Advisor
  • Eastbourne, East Sussex
  • Full time - 10 days on 4 days off rotational work pattern.
  • Job Description: We are looking for a Customer Service Advisor to join our friendly, hardworking team at Eastbourne Marina. You will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity for a customer focused individual, with a flexible work ethic, to join a fast-paced team in a great location.
This role will be primarily office based but will also include some outdoor working and the rota will provide for working some weekends and bank holidays, working 10 days on and 4 days off.

Candidates must be able to demonstrate:

  • Ability to understand and deliver excellent customer service
  • An understanding of what makes for great customer service
  • The ability to forge working relationships with berth holders and tenants
  • A flexible approach and a “can do” attitude
  • Computer literacy and the willingness to learn new computer software systems
  • Good communications skills
Experience of boating would be advantageous but not essential. In all cases we will support you to grow your skills and assist you to reach your potential.

A competitive salary, 25 days annual leave, Private Medical Cover, free onsite parking and access to an Online GP service 7 days a week are just some of the benefits on offer.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that diverse talent makes us stronger.

Company benefits

· Private Medical Insurance, access to an On-line GP service,

· 25 days holiday plus a day off for your birthday along with other staff benefits’

· Staff Development & Training

· Flexible Holiday

· Annual Incentive Scheme

· Online GP Service

· Cycle to Work Scheme

· Private Health Care

· Free Berthing

· Free Eye Exams

· Employee Assistance Programme

· RAC vehicle discount


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